What is your return policy?
Prime City Comics offer a no-hassle 7 day return policy from receipt on CGC and CBCS graded books, and 20 day return policy on raw, uncertified books purchased through our site. All returned items must not be damaged or altered from their original condition. Restocking fee of 20% applies less any shipping. However, this is a case by case basis and may be lower.
If you wish to return a book, please contact us here prior to shipping the book back.
How long does it take to process my return?
Once we have received your package, your refund will be processed within 5 business days. You will be notified via email at the email address listed on your account when your order was placed. Please note that your banking institution may require additional days to process and post this transaction to your account once they have received the information from us (typically 3-5 business days). We kindly ask that you reach out to us before submitting any returns. Please note that any purchases using time payments or partial payments + trades towards purchases is non refundable under any circumstances.
Regarding Old CGC/PSA/BGS/WATA/VGS Cases
Prior to check out, the buyer has the option to request Prime City Comics to submit the comic for re-holdering either through CGC, PSA, BGS and any other known organizations that we're affiliated with. This can be found in our FAQ. Older cases generally will have potential legacy issues including yellowing, side slitting, weakening, labels peeling off, and possibly microfiber chamber loosening in books during shipping. When purchasing, please factor your offer in accordance to this. Although, you can return these items, they will be subject to a 10-15% restocking fee.